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Service and Digital Platform

End-to-End Network Services

Solution Overview

Scenario

Network O&M Service

The network O&M service includes front-line site inspection, second-line expert maintenance ,24��7 network monitoring, network performance improvement, network optimization, third party vendor management, engineering management and other end-to-end management and services.

Service O&M Service

Service O&M Management Service builds Customer experience-centered O&M mode. Based on ZTE's rich MS experience, powerful big data platform, it can provide customer experience management, service quality management, market operation support, automatic demarcation and location of problems etc.

Virtualization O&M Service

To handle the unknown and new requirement to virtualized network O&M, ZTE provides the virtualization network O&M service solution. This solution provides a unified solution for the decoupled VNF-layer O&M, cloud platform layer, and IT hardware layer, including fault management, performance management, security management, configuration management, and VNF life-cycle management.

Advantages and Highlights

Big data +AI Empowering

Through integrated deployment of big data +AI platform, intelligent O&M platform is built to achieve unified data collection, governance, AI visualized modeling and training, which support the achievement of digital and intelligent O&M transformation

Close-loop Automation Capability

The CLAM (Close-loop Automation Management) supports end-to-end automatic orchestration based on atomic capability, implements cross-domain closed-loop automation to improve O&M efficiency

Prediction and Prevention System

A comprehensive prediction and prevention system is established from NE, network to the service layer, can identify potential network faults and service quality problems in advance��and solve problems through precise preventive maintenance action. The system transforms the maintenance model from passive response to proactive action

NOC+SOC Integration

Through data, process and system integration of NOC+SOC, the O&M scenarios of unified view, unified work order assignment, one-click user complaint handling, end-to-end demarcation and location are transformed from network-centered mode to user experience-centered mode

Customer Value

O&M Cost Reduction

Through big data and AI technology, built single-domain autonomous and cross-domain collaborative O&M system, which can greatly reduces the overall O&M cost

Ultimate User Experience

Provide O&M Service integrating NOC and SOC. While ensuring network stability, also guarantee end-to-end service quality, and provide one-click user complaint handling, which can greatly improves user experience

Agile Operational Support

O+B domain data is used to provide precise multidimensional data insight to support planning, cost modeling, user developing and marketing. It could achieve precision investment and revenue growth

Document Download

5G & NFV Operation and Maintenance White Paper

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